I completed the first part of Pam’s business review and I have to say I found it very valuable to understanding where I am now with my business and she gave me an excellent tip to improve my relationship with my clients. As you may know, Pam believes relationships are the most important part of having a successful business. After completing the 12 question business evaluation, we met for about 1 1/2 hours to review my answers and her observations. She was very perceptive in noticing where I could use improvement, mostly in getting out of my shell and relating to my clients. She gave me a tip on meeting with my clients to discover where my clients see their business going so I can review and tailor my insurance to anticipate their needs. She also offered to review my letters which, when I start sending them, I will definitely have her review. I have already made two review appointments by calling clients, both replied that they looked forward to meeting with me. Thank you Pam. You helped me identify one area where I needed help and offered an easy solution to implement to strengthen the bond with my clients. I strongly recommend everyone to meet with Pam. She has been the ultimate professional throughout this process and I look forward to the improvements in my business.